How to Troubleshoot Problems with Bluetooth on an iPhone or iPad

Thanks to Bluetooth, we will be able to connect a variety of different devices (such as other phones, controllers, keyboards, headsets, computers, etc.) to our smartphones or tablets without the need for adapters or cables, all through this wireless protocol short scope. While, in general, we should not have problems with compatibility or connection, sometimes there are usually unknown problems that cause us to be unable to connect to our devices.

problemas-bluetooth-ios-10That we try to connect a device and this does not work can be very frustrating. For this reason, in this manual, we want to offer you a series of configurations to solve the problems with Bluetooth so that if we have problems trying to connect a device through this protocol to our iPhone or iPad, we can solve them and connect without Problems such device.

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Before we start with the following configurations, we must make sure that:

  • Bluetooth is on and we do not have "Airplane Mode" turned on.
  • The two devices are close enough to each other (less than 10 meters).
  • Both devices have enough battery life.

Restarting connectivity can solve problems with Bluetooth

Sometimes, the driver for these connections may be blocked for different reasons, for example, a failed connection attempt, which leaves you blocked trying to connect or simply because, being in low power consumption, it has not been able to recover and has entered the error.

Therefore, one of the fastest configurations that we must make to end these problems is, first of all, deactivate and re-activate the Bluetooth of our device. In addition, we can also activate and deactivate "Airplane Mode" so that all connections are reset and these are activated again from scratch.


Once the connections are restored we will try to connect the device through Bluetooth. In case it continues to fail, before continuing with the following methods, we can turn off the Bluetooth from the iOS menu and restart our iPhone or iPad completely. Once it is turned on again, we re-enable it and try connecting again to the device.

Forget the device and relink it

If we still have problems connecting the device, and we had already connected before, what we must do is eliminate it, make the device forget, and reconnect it from scratch to eliminate possible communication problems or, for example, key.

To do this, open the menu "Settings" in our iOS and click on the "Bluetooth" section. There, under the switch, we will see all the equipment and devices to which we have connected through this protocol.

Now, we just have to click on the icon with the shape of (i) and select the option " Skip Device".

After that, the device will disappear and the only thing we have left to do is to re-link it again to have no errors.

Reset All Wireless Settings

Another option that we can carry out to solve the problems with the Bluetooth, in the case of continuing with problems, is to restart all the connectivity configurations of our iOS. To do this, the operating system offers us an option for it within "Settings> General> Reset" called  "Reset network settings".

Reset-network-settingsAfter pressing this option, all connection settings will be reset, deleting all saved networks, previously connected devices, all passwords and everything else related to both Wi-Fi and Bluetooth and other wireless connection protocols.

Reset factory settings and start from scratch

If after all the above still fails, the next step is the most radical. To get rid of all application and configuration problems, all we have to do is restore all the device's factory settings.

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In this way, after a few minutes, we will have our iOS as fresh out of the factory (in addition, we can take advantage to update), eliminating all factors that can lead to error in the connection.

If in spite of everything, we still can not solve the problems with Bluetooth, it is more likely that the Bluetooth has been damaged, or that the device we tried to connect is not the correct one. In both cases, we can do little more.